When user login to OIM for first time, they are asked to set response to challenge questions. These challenge question and response are used, if user forgets his/her password and try to reset them via forgot password link. This post covers overview of challenge question and adding/managing additional questions.

1. To configure challenge questions , use OIM design Console (more on OIM design console here and  here)

a) Navigate to Administration -> Lookup Definition

b) Search for Lookup Code Lookup.WebClient.Questions

c) Click on Add/Delete button to add or delete challenge questions


2. OIM challenge question and response are governed by following System Properties that are accessible from OIM Advanced Administration Console using  Advanced -> System Management (tab) -> System Configuration



a) OIM.DisableChallengeQuestions (default value FALSE) : determines if challenge questions are enabled or disabled. Set this value to TRUE (i.e. disable challenge questions in OIM), if OIM is integrated with OAAM (Adaptive Access Manager) so that challenge questions are set by OIM.

b) PCQ.PROVIDE_DURING_SELFREG (default value TRUE) : determines if user has to provide challenge information during self registration.

c) XL.IsDupResponseAllowed (default value FALSE) : determines if duplicate answer to challenge questions are allowed or not. If set to TRUE, users are allowed to select same answer to different challenge questions.

d) XL.ResponseMinLength (default value 0) : determines minimum length of response required for challenge question.

e) PCQ.NO_OF_CORRECT_ANSWERS (default value 3) : determines number of questions , user must answer correctly to reset user password.

f) OIM.ChallengeQuestionsModificationURL (default value NONE) : determines challenge question URL when OIM.DisableChallengeQuestions is set to TRUE. Typically used in OIM integration with OAAM

g) PCQ.USE_DEF_QUES (default value TRUE) : determines if user must select questions from pre-defined list, or if users are required to provide their own questions.

Note: If you wish to give option to users to set their own questions then you will have to customise OIM user interface and then set PCQ.USE_DEF_QUES to FALSE

h) PCQ.FORCE_SET_QUES (default value TRUE) : determines if user is forced to set challenge question/response at start-up. If value is set to FALSE then Skip challenge questions or Remind Later is displayed.


i) PCQ.NO_OF_QUES (default value 3) : determines Number of challenge questions that must be completed by user.


3. User challenge question and responses are stored in table PCQ of OIM schema where USR_KEY is column which links to USR_KEY in USR (USER details) table .