This post covers steps to debug reconciliation issues for Users/Roles from LDAP server to OIM 11g.

Users between OIM 11g and OID (or other LDAP Servers) can be synchronised either using LDAPSync  (For LDAPsync with OVD check here ) or using OIM connectors (For OID connector click here).

I recently integrated OIM with OID using LDAPSync and then configured OIM to reconcile users from identity store (OID in my case). As part of this integration I also successfully executed scheduled job ”LDAP  User Create and Update Full Reconciliation” (This scheduled job is required to run once that will bring all existing users from OID in to OIM). As part of this Job (Full Reconciliation), all users in Identity Store (OID or other LDAP Server) should be be synchronized to OIM.

 

 

In my case even after full user reconciliation (LDAP User Create and Update Full Reconciliation), some users like weblogic_idm, oamADMIN, or oamLDAP created as part of OIM/OAM integration were missing in OIM. (more on OIM/OAM integration here and here)

There were no errors in OIM managed servers logs and scheduled job LDAP User Create and Update Full Reconciliation completed with success.

 

How to troubleshoot User/Role synchronization issue in OIM ?

If you hit this or similar problem then configure logging in OIM. There are two type of logging in OIM, ODL (Oracle Diagnostic Logging) and log4j

Configure ODL for logger xellerate.scheduler and xellerate.scheduler.task in logging.xml

1. Open file $DOMAIN_HOME/ config/ fmwconfig/ servers/<OIM SERVER>/logging.xml

and add entry like

<logger name=’XELLERATE.SCHEDULER’ level=’TRACE:32′ useParentHandlers=’false’>
<handler name=’odl-handler’/>
<handler name=’console-handler’/>
</logger><logger name=’XELLERATE.SCHEDULER.TASK’ level=’TRACE:32′ useParentHandlers=’false’>
<handler name=’odl-handler’/>
<handler name=’console-handler’/>
</logger>

 

 

2. Restart OIM Managed Server

3. Run scheduled job LDAP User Create and Update Full Reconciliation

4. Check log file $DOMAIN_HOME/ servers/ <oim_server1>/ logs/ oim-server1-diagnostic.log

In my case error message looks like

____

[2012-06-08T13:03:18.370+00:00] [oim_server1] [NOTIFICATION] [IAM-5010000] [oracle.iam.reconciliation.impl] [tid: OIMQuartzScheduler_Worker-7] [userId: oiminternal] [ecid: 34eea5fc76281eb7:-4d17507:137cc2d7dca:-8000-0000000000000002,0] [APP: oim#11.1.1.3.0] Generic Information: createEvent Input Data : {uid=weblogic_idm, mail=weblogic_idm, sn=weblogic_idm, cn=weblogic_idm, orclguid=C1CCB6F162029494E0408E51846D40A9, Organization Name=Xellerate Users, OIM User Type=End-User, givenname=weblogic_idm, dn=cn=weblogic_idm, cn=Users,dc=focusthread, dc=com, employeetype=Full-Time}[[
eventAttribs : serialVersionUID:1357809523267688155 dateFormat:yyyy/MM/dd HH:mm:ss z changeType:REGULAR eventFinished:true actionDate:null
]]

 

[2012-06-12T16:14:27.312+00:00] [oim_server1] [NOTIFICATION] [IAM-0080006] [oracle.iam.platform.kernel.impl] [tid: [ACTIVE].ExecuteThread: ’1′ for queue: ‘weblogic.kernel.Default (self-tuning)’] [userId: oiminternal] [ecid: 34eea5fc76281eb7:-7b86137: 137cce34de8:-8000-0000000 000000002,0] [APP: oim#11.1.1.3.0] Orchestration process moved to failed stage, and the corresponding error is – {0}[[oracle.iam.platform. kernel.EventFailedException: IAM-3051103: The create operation on user entity failed in action stage.:
at oracle.iam.identity.usermgmt. utils.UserManagerUtils. createEventFailedException(UserManagerUtils.java:650)
at oracle.iam.identity. usermgmt.utils.UserManager Utils.createEventFailedException (UserManagerUtils.java:675)
at oracle.iam. identity.usermgmt. impl.handlers.create. CreateUserActionHandler.execute (CreateUserActionHandler.java:184)
at oracle.iam.identity. usermgmt.impl.handlers. create.CreateUserActionHandler. execute(CreateUserActionHandler.java:68)

[2012-06-12T16:14:27.553+00:00] [oim_server1] [NOTIFICATION] [IAM-5010006] [oracle.iam.reconciliation.impl] [tid: [ACTIVE].ExecuteThread: ’1′ for queue: ‘weblogic.kernel.Default (self-tuning)’] [userId: oiminternal] [ecid: 34eea5fc76281eb7:-7b86137:137cce34de8:-8000-0000000000000002,0] [APP: oim#11.1.1.3.0] The following exception occurred: {0}[[oracle.iam.reconciliation. exception.CreateUserException: oracle.iam.platform. kernel.EventFailedException: IAM-3051103:The create operation on user entity failed in action stage.:at oracle.iam.reconciliation. impl.UserHandler.create(UserHandler.java:155) at oracle.iam. reconciliation.impl.UserHandler.applyRule(UserHandler.java:91)
at oracle.iam. reconciliation.impl. UserHandler.process (UserHandler.java:66) at oracle.iam. reconciliation. impl.ActionEngine. processEvent(ActionEngine.java:19

______

Root Cause : This issue could be for number of reasons, In my case difference between users synchronized to OIM and to those not synchronized with OIM is that some users had attribute email in OID as without . and @ 

Fix: Update Attribute email in OID to a valid email address or remove value from attribute email and run Full Reconciliation Job again.

 

 

After updating email address

 

 

Previous in series Next in series

Related Posts for Identity Manager


  1. Oracle Identity Manager (User Provisioning – Thor)
  2. Installing Oracle Identity Manager (Thor Xellerate)
  3. Oracle Identity Manager 9.1 released
  4. Oracle Identity Manager (Thor Xellerate) Architecture
  5. Resource, Reconciliation, Provisioning and Connector in Oracle Identity Manager #OIM
  6. Oracle Identity Manager (OIM) Connector for Oracle Internet Directory (OID) : Architecture and Overview
  7. Step by Step Installation of OIM Design Console 9.1.0
  8. Error while running PurgeCache in OIM 11g : LoginException unable to find LoginModule class : WebLogic Full Clinet
  9. Integrate OIM 11g with OID using connector for Provisioning / Reconcilliation – Installation
  10. PurgeCache in OIM 11g : CategoryName
  11. OIM LDAP Sync : Overview and Key Points
  12. OIM 11g : How to export/import/delete Files from MDS
  13. Where are OAM details stored in OIM (account unlock, password reset)
  14. libOVD adapters in OIM LDAP Integration : LDAPsync – view and modify Adapter settings (bindDN and bindPassword)
  15. Error Starting OIM Design Console (xlclient.sh) on Linux java.lang. NoClassDefFoundError
  16. OIM 11g Challenge Questions (PCQ) for forgot password
  17. Oracle EBS Integration with OIM (Identity Manager) : Things you should know
  18. Users not synced from OID to OIM : Debug Scheduled Job
  19. OIM Connector for Microsoft : AD, Exchange, Windows, Password Management
  20. Connector Server for OIM connectors : .NET or JAVA
  21. OIM 11g Challenge Questions – Everything you must know
  22. OIM 11g How to add Challenge Questions
  23. OIM : Assign AD resource : An error occurred because the Adapters are not compiled : How to compile adapters in OIM
  24. OIM User Creation : An Error occurred while performing create user operation. Unable to get LDAP connection
  25. OIM – AD integration : Active Directory Group Lookup Recon failed with error Remote Framework Key is invalid
  26. Microsoft Active Directory (AD) to Oracle Identity Manager (OIM) Password Synchronization: Things you must know : Part I
  27. Provision resource “Microsoft Exchange” to user in OIM : Status remains in Provisioning : Part I
  28. Target Resource (or Managed Resource) vs Trusted Source (or Authoritative Source) Mode : OIM integration with applications (AD, OID, OVD, EBS, SAP, HR, LDAP)
  29. 500 Internal server accessing OIM application : com.bea. security.MicroSM. getInstance oracle.iam. platform. authz.impl
  30. Your account is locked. You can unlock your account by going to Forgot Password
  31. OIM 11g : How to find User and Manager details : USR table
  32. OIM 11g : User Detail/Attribute (Description) not visible in OIM User screen : EBS / OID / OIM integration
  33. OIM 11g: The add proxy operation for user XXXXX failed with following error oracle. bpel. services. workflow. client. workflowservieclientException javax.xml.ws.WebServiceException could not determine wsdl ports
  34. Oracle Identity Manager BP07 for 11gR1 PS1 11.1.1.5.7 (16097399) is now available – (Part of Identity Management SUite BP03 16209876)
  35. OIM 11g : SQL to List User’s Manager
  36. OIM integrated with OAM (SSO) showing OIM login screen : User Soft Locked