{"id":1395,"date":"2009-10-14T16:42:14","date_gmt":"2009-10-14T20:42:14","guid":{"rendered":"http:\/\/onlineappsdba.com\/index.php\/2009\/10\/14\/unable-to-call-fnd_ldap_wrapper-create_user-update_user-ora-20001\/"},"modified":"2009-10-14T16:42:14","modified_gmt":"2009-10-14T20:42:14","slug":"unable-to-call-fnd_ldap_wrapper-create_user-update_user-ora-20001","status":"publish","type":"post","link":"https:\/\/onlineappsdba.com\/index.php\/2009\/10\/14\/unable-to-call-fnd_ldap_wrapper-create_user-update_user-ora-20001\/","title":{"rendered":"Unable to call fnd_ldap_wrapper . create_user \/ update_user ORA-20001"},"content":{"rendered":"

<\/a><\/p>\n

This post covers steps on how to troubleshoot “Unable to call fnd_ldap_wrapper . create_user \/ update_user<\/strong>” issues. This is similar to issue I discussed here in May 2009<\/a><\/p>\n

.<\/p>\n

Setup<\/strong> – E-Business Suite (11i\/R12) integrated with OID\/SSO
\nIssue<\/strong>– Error while creating\/updating user in EBS 11i\/R12 – Unable to call fnd_ldap_wrapper . create_user | update_user<\/p>\n

.<\/p>\n

This error could be because of many reasons , to name few
\n1) <\/strong>More Secure Password Policy in OID compared to E-Business Suite
\n2) <\/strong>User already exists in OID but missing in E-Business Suite
\n3)\u00a0 <\/strong>apps user does not have privileges to access dbms_ldap<\/strong> package.
\n4)<\/strong>\u00a0AppsDN<\/strong> password expired in OID (password expiry in OID)
\n5)<\/strong> OID or DIP server not running<\/p>\n

To narrow down issue, enable debug in Apps and\u00a0then search for issues around\u00a0error message.<\/p>\n

.<\/p>\n

How to troubleshoot fnd_ldap_wrapper issues ?<\/u><\/strong><\/p>\n

Step 1 : Enable Profile Option Debug<\/strong><\/p>\n

System Administrator -> Profile -> System -> set profile option “FND: Debug Log Enabled<\/strong>” to Yes<\/p>\n

<\/a><\/p>\n

.<\/p>\n

Step 2 : Reproduce Issue<\/strong><\/p>\n

Step 3 : Check logs in FND_LOG_MESSAGES table<\/strong><\/p>\n

SQL> select module||’ ‘||message_text , timestamp from apps.fnd_log_messages where timestamp > (sysdate – 1) order by timestamp;<\/p>\n

fnd.plsql.oid. fnd_ldap_user. create_user: ORA-31202:<\/strong>DBMS_LDAP: LDAP client\/server error: UnKnown Error Encountered
\n. Server Plug-in OCI failure <\/strong>12-Aug-09<\/font><\/p>\n

Step 4 :<\/strong> Search for issue mentioned in message_text<\/strong> from apps.fnd_log_messages<\/strong> (In my case ORA-31202<\/strong> – Server Plug-in OCI failure which was caused by custom plug-in<\/strong> OID <\/strong>for ldapadd<\/strong> event)<\/p>\n","protected":false},"excerpt":{"rendered":"

This post covers steps on how to troubleshoot “Unable to call fnd_ldap_wrapper . create_user \/ update_user” issues. This is similar […]<\/p>\n","protected":false},"author":115,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[35,42],"tags":[],"class_list":["post-1395","post","type-post","status-publish","format-standard","hentry","category-r12","category-troubleshooting"],"yoast_head":"\nUnable to call fnd_ldap_wrapper . create_user \/ update_user ORA-20001 -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onlineappsdba.com\/index.php\/2009\/10\/14\/unable-to-call-fnd_ldap_wrapper-create_user-update_user-ora-20001\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unable to call fnd_ldap_wrapper . create_user \/ update_user ORA-20001 -\" \/>\n<meta property=\"og:description\" content=\"This post covers steps on how to troubleshoot “Unable to call fnd_ldap_wrapper . create_user \/ update_user” issues. 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