{"id":2209,"date":"2010-11-08T09:42:31","date_gmt":"2010-11-08T13:42:31","guid":{"rendered":"http:\/\/onlineappsdba.com\/index.php\/2010\/11\/08\/exception-thrown-in-userdbreadconfiguilist-please-verify-that-the-directory-server-is-running\/"},"modified":"2011-03-07T05:47:03","modified_gmt":"2011-03-07T09:47:03","slug":"exception-thrown-in-userdbreadconfiguilist-please-verify-that-the-directory-server-is-running","status":"publish","type":"post","link":"https:\/\/onlineappsdba.com\/index.php\/2010\/11\/08\/exception-thrown-in-userdbreadconfiguilist-please-verify-that-the-directory-server-is-running\/","title":{"rendered":"Exception thrown in UserDB::ReadConfigUIList. Please verify that the Directory Server is running."},"content":{"rendered":"<p>I have come across this issue while accessing the Policy Manager\/ Access System Consoles. The screen shot is given below.<a href=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2010\/11\/policy-manager.GIF\"><img decoding=\"async\" src=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2010\/11\/policy-manager.GIF\" \/><\/a><\/p>\n<p>I have tried the following workarounds for this:<\/p>\n<p>1. Restarting the Identity Server and WebServer will get rid of this issue, but this is not a recommended solution.<\/p>\n<p>2. Here comes the nice solution. Goto the policy manager installation directory and edit the file globalparams.xml (present in PolicyManager_install\/oblix\/apps\/common\/bin).<\/p>\n<ul>\n<li>Search for the entry <font color=\"#ff0000\">LDAPMaxNoOfRetries <\/font>and modify the value as 2 (default is 0).<\/li>\n<li>Add the below block at the end of the file globalparams.xml<\/li>\n<\/ul>\n<p>&lt;SimpleList&gt;<br \/>\n&lt;NameValPair<br \/>\nParamName=&#8221;ldapFilterSizeLimitInBytes&#8221;<br \/>\nValue=&#8221;1600&#8243;&gt;<\/p>\n<p>&lt;\/NameValPair&gt;<br \/>\n&lt;\/SimpleList&gt;<\/p>\n<p>The same process has to be repeated for components Identity Server and Access Server. Restart the OAM components and WebServer.<\/p>\n<p>Happy troubleshooting!!!!<\/p>\n<p><strong>References:<\/strong><\/p>\n<p>Metalink Article: <!--[if gte mso 9]&amp;gt;        1024x768   &amp;lt;![endif]--><!--[if gte mso 9]&amp;gt;     Normal   0               false   false   false      EN-US   X-NONE   X-NONE                                                     MicrosoftInternetExplorer4                                                   &amp;lt;![endif]--><!--[if gte mso 9]&amp;gt;                                                                                                                                                                                                                                                                                                                                                                                                                                &amp;lt;![endif]--><!--[if gte mso 10]&amp;gt;   \/* Style Definitions *\/  table.MsoNormalTable \t{mso-style-name:\"Table Normal\"; \tmso-tstyle-rowband-size:0; \tmso-tstyle-colband-size:0; \tmso-style-noshow:yes; \tmso-style-priority:99; \tmso-style-qformat:yes; \tmso-style-parent:\"\"; \tmso-padding-alt:0in 5.4pt 0in 5.4pt; \tmso-para-margin:0in; \tmso-para-margin-bottom:.0001pt; \tmso-pagination:widow-orphan; \tfont-size:11.0pt; \tfont-family:\"Calibri\",\"sans-serif\"; \tmso-ascii-font-family:Calibri; \tmso-ascii-theme-font:minor-latin; \tmso-fareast-font-family:\"Times New Roman\"; \tmso-fareast-theme-font:minor-fareast; \tmso-hansi-font-family:Calibri; \tmso-hansi-theme-font:minor-latin;}  &amp;lt;![endif]-->781924.1<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have come across this issue while accessing the Policy Manager\/ Access System Consoles. The screen shot is given below. [&hellip;]<\/p>\n","protected":false},"author":115,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[42],"tags":[307,29,303,466],"class_list":["post-2209","post","type-post","status-publish","format-standard","hentry","category-troubleshooting","tag-ldap","tag-oam","tag-policy-manager","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Exception thrown in UserDB::ReadConfigUIList. 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