{"id":2358,"date":"2011-03-15T02:11:25","date_gmt":"2011-03-15T06:11:25","guid":{"rendered":"http:\/\/onlineappsdba.com\/index.php\/2011\/03\/15\/could-not-login-to-oiddas-console-multiple-users-found-with-simple-name-error\/"},"modified":"2011-03-15T02:13:08","modified_gmt":"2011-03-15T06:13:08","slug":"could-not-login-to-oiddas-console-multiple-users-found-with-simple-name-error","status":"publish","type":"post","link":"https:\/\/onlineappsdba.com\/index.php\/2011\/03\/15\/could-not-login-to-oiddas-console-multiple-users-found-with-simple-name-error\/","title":{"rendered":"Could not login to OIDDAS console: Multiple Users found with Simple Name error"},"content":{"rendered":"<p>This issue is simple but good to know the root cause. There is a container in OID cn=Employee,cn=users,dc=oracle,dc=com apart from cn=users,dc=oracle,dc=com. I was trying to login to OIDDAS console as an Employee container user and it was throwing an error 401 Unauthorized.<\/p>\n<p>By the way, the OSSO (OID)\u00a0 was integrated with OAM already. When I searched the ssoServer.log (present under $ORACLE_HOME\/sso\/log), I found the below exception trace.<\/p>\n<p><font color=\"#ff0000\">Tue Mar 15 11:09:04 IST 2011 [ERROR] AJPRequestHandler-ApplicationServerThread-43 Could not get attributes for user, 11061<br \/>\noracle.ldap.util.UtilException: Multiple Users found with Simple Name = 11061<br \/>\nat oracle.ldap.util.Subscriber.getUser_NICKNAME(Subscriber.java:1173)<br \/>\nat oracle.ldap.util.Subscriber.getUser(Subscriber.java:923)<br \/>\nat oracle.ldap.util.Subscriber.getUser(Subscriber.java:870)<br \/>\nat oracle.security.sso.server.ldap.OIDUserRepository.getUserProperties(OIDUserRepository.java:537)<br \/>\nat oracle.security.sso.server.auth.AuthUtil.getUserMapping(AuthUtil.java:1473)<br \/>\nat oracle.security.sso.server.ui.SSOLoginServlet.processSSOPartnerRequest(SSOLoginServlet.java:1288)<br \/>\nat oracle.security.sso.server.ui.SSOLoginServlet.doPost(SSOLoginServlet.java:547)<br \/>\nat oracle.security.sso.server.ui.SSOLoginServlet.doGet(SSOLoginServlet.java:390)<br \/>\nat javax.servlet.http.HttpServlet.service(HttpServlet.java:740)<br \/>\nat javax.servlet.http.HttpServlet.service(HttpServlet.java:853)<br \/>\nat com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:826)<br \/>\nat com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:332)<br \/>\nat com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830)<br \/>\nat com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:224)<br \/>\nat com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:133)<br \/>\nat com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192)<br \/>\nat java.lang.Thread.run(Thread.java:534)<br \/>\nTue Mar 15 11:09:04 IST 2011 [ERROR] AJPRequestHandler-ApplicationServerThread-43 Authorization failed for user:\u00a0 11061<\/font><\/p>\n<p>This metalink article\u00a0 297059.1 was helpful for me in troubleshooting. The root cause is that the search base in OIDDAS console is specified for 2 containers i.e.,\u00a0 cn=Employee, cn=users, dc=oracle,dc=com and cn=users,dc=oracle,dc=com. See the below screenshot.<\/p>\n<p><a href=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2011\/03\/oiddas_wrong.GIF\"><img decoding=\"async\" src=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2011\/03\/oiddas_wrong.GIF\" \/><\/a><\/p>\n<p>Hence, while searching for a user say 11061, it is returning 1 record in cn=Employee,cn=users,dc=oracle, dc=com container and another record from cn=users,dc=oracle,dc=com container.<\/p>\n<p>I removed the cn=Employee,cn=users,dc=oracle,dc=com from Search Base as shown below.<\/p>\n<p><a href=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2011\/03\/oiddas_correct.GIF\"><img decoding=\"async\" src=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2011\/03\/oiddas_correct.GIF\" \/><\/a><\/p>\n<p>Bounced the OC4J process of OID. The error vanished after that.<\/p>\n<p><font face=\"helvetica\"><strong>\u00a0<\/strong><\/font><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This issue is simple but good to know the root cause. There is a container in OID cn=Employee,cn=users,dc=oracle,dc=com apart from [&hellip;]<\/p>\n","protected":false},"author":115,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[42],"tags":[307,29,31,466],"class_list":["post-2358","post","type-post","status-publish","format-standard","hentry","category-troubleshooting","tag-ldap","tag-oam","tag-oid","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Could not login to OIDDAS console: Multiple Users found with Simple Name error -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onlineappsdba.com\/index.php\/2011\/03\/15\/could-not-login-to-oiddas-console-multiple-users-found-with-simple-name-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Could not login to OIDDAS console: Multiple Users found with Simple Name error -\" \/>\n<meta property=\"og:description\" content=\"This issue is simple but good to know the root cause. 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