{"id":2430,"date":"2011-05-10T06:29:50","date_gmt":"2011-05-10T10:29:50","guid":{"rendered":"http:\/\/onlineappsdba.com\/index.php\/2011\/05\/10\/ucm-error-accessing-cs-the-server-is-unavailable-could-not-start-up-idc-server-deployment-csproviderunabletostartsystem\/"},"modified":"2011-05-10T08:58:36","modified_gmt":"2011-05-10T12:58:36","slug":"ucm-error-accessing-cs-the-server-is-unavailable-could-not-start-up-idc-server-deployment-csproviderunabletostartsystem","status":"publish","type":"post","link":"https:\/\/onlineappsdba.com\/index.php\/2011\/05\/10\/ucm-error-accessing-cs-the-server-is-unavailable-could-not-start-up-idc-server-deployment-csproviderunabletostartsystem\/","title":{"rendered":"UCM Error accessing \/cs “The Server is unavailable” . Could not start up IDC server deployment “csProviderUnableToStartSystem”"},"content":{"rendered":"

After Installing Oracle Content Server (UCM\/ECM) 11g and starting managed server UCM_server1 (For steps on how to start WebLogic Server click here<\/a>), I decided to configure UCM server using steps mentioned \u00a0here<\/a>\u00a0 I received error
\n.
\n________
\nServer Message
\nThe Server is unavailable.
\nPlease contact the administrator of this site to report the problem.
\nClick here for server process administration.
\n<\/font>__________<\/p>\n

I checked logs in WebLogic Managed Server for UCM_server1<\/strong><\/p>\n

.<\/strong>
\n1.<\/strong> Error in\u00a0 $DOMAIN_HOME\/ servers\/ UCM_Server1\/ logs\/ UCM_server1.log<\/strong> <\/strong>_____<\/strong>####<May 10, 2011 10:05:18 AM BST> <Error> <ServletContext-> <server1> <UCM_server1> <[ACTIVE] ExecuteThread: ‘0’ for queue: ‘weblogic.kernel.Default (self-tuning)’> <<anonymous>> <> <0000IzP9ZVh5yWD_z9XBiW1DmFxr000003> <1305018318714> <BEA-000000> <There is an initialization failure during start up of UCM.><\/p>\n

<\/strong>####<May 10, 2011 10:05:18 AM BST> <Error> <ServletContext-> <server1> <UCM_server1> <[ACTIVE]ExecuteThread: ‘0’ for queue: ‘weblogic.kernel.Default (self-tuning)’> <<anonymous>> <> <0000IzP9ZVh5yWD_z9XBiW1DmFxr000003> <1305018318714> <BEA-000000> <Could not start server of type ‘server’ at default relative web root URL ‘cs’.
\njavax.servlet.ServletException: Could not start up IDC server deployment.
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1253)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at idcservlet.ServletUtils.startAndConfigureServer(ServletUtils.java:542)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at idcservlet.ServletUtils.initializeAllServers(ServletUtils.java:455)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at idcservlet.IdcFilter.initContentServer(IdcFilter.java:132)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at idcservlet.IdcFilter.init(IdcFilter.java:124)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at weblogic.servlet.internal.FilterManager$FilterInitAction.run(FilterManager.java:332)
\n______________
\n.<\/p>\n

2.<\/strong> Error in\u00a0 $DOMAIN_HOME\/ servers\/ UCM_Server1\/ logs\/ UCM_server1-diagnostic.log
\n.
\n___________<\/strong><\/p>\n

[2011-05-10T10:05:12.899+01:00] [UCM_server1] [ERROR] [UCM-CS-000001] [oracle.ucm.idccs] [tid:[ACTIVE].ExecuteThread: ‘0’ for queue: ‘weblogic.kernel.Default (self-tuning)’] [userId: <anonymous>] [ecid: 0000IzP9ZVh5yWD_z9XBiW1DmFxr000003,0] [APP: Oracle Universal Content Management – Content Server] general exception<\/font>[2011-05-10T10:05:12.904+01:00] [UCM_server1] [ERROR] [UCM-CS-000001] [oracle.ucm.idccs] [tid:[ACTIVE].ExecuteThread: ‘0’ for queue: ‘weblogic.kernel.Default (self-tuning)’] [userId: <anonymous>] [ecid:0000IzP9ZVh5yWD_z9XBiW1DmFxr000003,0] [APP: Oracle Universal Content Management – Content Server] generalexception[[
\nintradoc.common.ServiceException: !csProviderUnableToStartSystem,SystemServerSocket
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.server.IdcSystemLoader.startProvider(IdcSystemLoader.java:2601)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.server.IdcSystemLoader.prepareStartMonitorProviders(IdcSystemLoader.java:2515)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.server.IdcManagerBase.startProviders(IdcManagerBase.java:103)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.server.IdcManagerBase.serviceStart(IdcManagerBase.java:368)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.server.IdcServerManager.serviceStart(IdcServerManager.java:245)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.idcwls.IdcServletRequestUtils.initializeServer(IdcServletRequestUtils.java:630)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.idcwls.IdcServletRequestUtils.initializeServer(IdcServletRequestUtils.java:455)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:102)
\n_____________<\/p>\n

<\/font>.<\/p>\n

In same file UCM_server1-diagnostic.log<\/strong>, after few lines there was error message like<\/p>\n

_____________<\/font>
\nCaused by: intradoc.data.DataException: !csCouldNotListenOnPort,4444
\n<\/strong><\/font>.
\n.
\n.
\nCaused by: java.net.BindException: Address already in use<\/font>
\n<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at java.net.PlainSocketImpl.socketBind(Native Method)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:365)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at java.net.ServerSocket.bind(ServerSocket.java:328)
\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 at intradoc.provider.SocketIncomingProvider.createServerSocket(SocketIncomingProvider.java:548)<\/font><\/p>\n

________<\/p>\n

.<\/p>\n

Above error means there was something already running on port 4444 (which UCM is trying to use). In my case there was another instance of UCM (for DEV) already running and using\u00a04444 port as IntraDocPort<\/strong><\/p>\n

.<\/p>\n

Fix<\/u><\/strong><\/p>\n

1.<\/strong> Shutdown managed server UCM_server1<\/p>\n

2. <\/strong>Change value in $DOMAIN_HOME\/ ucm\/ idc\/ config\/ config.cfg<\/strong> for parameter IntradocServerPort<\/strong><\/p>\n

from
\nIntradocServerPort=4444
\n<\/strong>to
\nIntradocServerPort=4447<\/strong>. Restart Managed Server UCM_Server1<\/strong>.
\nTo know more about IntradocServerPort<\/strong> click here<\/a><\/p>\n

<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

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