{"id":2944,"date":"2012-03-05T09:24:07","date_gmt":"2012-03-05T13:24:07","guid":{"rendered":"http:\/\/onlineappsdba.com\/index.php\/2012\/03\/05\/gsl_accountlocked_excp-your-account-is-locked-user-unable-to-login-to-sso-enabled-application\/"},"modified":"2012-03-05T09:24:07","modified_gmt":"2012-03-05T13:24:07","slug":"gsl_accountlocked_excp-your-account-is-locked-user-unable-to-login-to-sso-enabled-application","status":"publish","type":"post","link":"https:\/\/onlineappsdba.com\/index.php\/2012\/03\/05\/gsl_accountlocked_excp-your-account-is-locked-user-unable-to-login-to-sso-enabled-application\/","title":{"rendered":"GSL_ACCOUNTLOCKED_EXCP : Your account is locked &#8211; User Unable to login to SSO enabled application"},"content":{"rendered":"<p><u><strong>Issue<\/strong><\/u>&#8211; User gets below error when trying to access an SSO enabled application\u00a0 :-<\/p>\n<p>&#8220;<font color=\"#FF0000\">Your Account have been disabled.Please contact the System Administrator for further assistance<\/font>&#8221;<\/p>\n<p><a href=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2012\/03\/oid1.bmp\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2012\/03\/oid1.bmp\" height=\"174\" width=\"461\" \/><\/a><\/p>\n<p>The above error reflects the user account is Locked or disabled at the\u00a0 ldap server (OID, AD etc) which is identity store of OAM.<\/p>\n<p>Check if you user can bind the ldap server using ldapbind ($OID_ORACLE_HOME\/bin) command\u00a0 :-<\/p>\n<p><!--[if gte mso 9]><xml>  <w:WordDocument>   <w:View>Normal<\/w:View>   <w:Zoom>0<\/w:Zoom>   <w:PunctuationKerning\/>   <w:ValidateAgainstSchemas\/>   <w:SaveIfXMLInvalid>false<\/w:SaveIfXMLInvalid>   <w:IgnoreMixedContent>false<\/w:IgnoreMixedContent>   <w:AlwaysShowPlaceholderText>false<\/w:AlwaysShowPlaceholderText>   <w:Compatibility>    <w:BreakWrappedTables\/>    <w:SnapToGridInCell\/>    <w:WrapTextWithPunct\/>    <w:UseAsianBreakRules\/>    <w:DontGrowAutofit\/>   <\/w:Compatibility>   <w:BrowserLevel>MicrosoftInternetExplorer4<\/w:BrowserLevel>  <\/w:WordDocument> <\/xml><![endif]--><!--[if gte mso 9]><xml>  <w:LatentStyles DefLockedState=\"false\" LatentStyleCount=\"156\">  <\/w:LatentStyles> <\/xml><![endif]--><!--[if gte mso 10]>\n\n\n\n<style>  \/* Style Definitions *\/  table.MsoNormalTable \t{mso-style-name:\"Table Normal\"; \tmso-tstyle-rowband-size:0; \tmso-tstyle-colband-size:0; \tmso-style-noshow:yes; \tmso-style-parent:\"\"; \tmso-padding-alt:0cm 5.4pt 0cm 5.4pt; \tmso-para-margin:0cm; \tmso-para-margin-bottom:.0001pt; \tmso-pagination:widow-orphan; \tfont-size:10.0pt; \tfont-family:\"Times New Roman\"; \tmso-ansi-language:#0400; \tmso-fareast-language:#0400; \tmso-bidi-language:#0400;} <\/style>\n\n <![endif]--><\/p>\n<p><em><strong>.\/ldapbind -h &lt;OID_server_name&gt; -p &lt;OID_Port&gt; -D &#8220;<span style=\"font-family: Tahoma\">cn=&lt;User DN in OID&gt;<\/span>&#8221; -w &#8220;&lt;User_Password&gt;&#8221;<\/strong><\/em><\/p>\n<p>Example:-<\/p>\n<p><!--[if gte mso 9]><xml>  <w:WordDocument>   <w:View>Normal<\/w:View>   <w:Zoom>0<\/w:Zoom>   <w:PunctuationKerning\/>   <w:ValidateAgainstSchemas\/>   <w:SaveIfXMLInvalid>false<\/w:SaveIfXMLInvalid>   <w:IgnoreMixedContent>false<\/w:IgnoreMixedContent>   <w:AlwaysShowPlaceholderText>false<\/w:AlwaysShowPlaceholderText>   <w:Compatibility>    <w:BreakWrappedTables\/>    <w:SnapToGridInCell\/>    <w:WrapTextWithPunct\/>    <w:UseAsianBreakRules\/>    <w:DontGrowAutofit\/>   <\/w:Compatibility>   <w:BrowserLevel>MicrosoftInternetExplorer4<\/w:BrowserLevel>  <\/w:WordDocument> <\/xml><![endif]--><!--[if gte mso 9]><xml>  <w:LatentStyles DefLockedState=\"false\" LatentStyleCount=\"156\">  <\/w:LatentStyles> <\/xml><![endif]--><!--[if gte mso 10]>\n\n\n\n<style>  \/* Style Definitions *\/  table.MsoNormalTable \t{mso-style-name:\"Table Normal\"; \tmso-tstyle-rowband-size:0; \tmso-tstyle-colband-size:0; \tmso-style-noshow:yes; \tmso-style-parent:\"\"; \tmso-padding-alt:0cm 5.4pt 0cm 5.4pt; \tmso-para-margin:0cm; \tmso-para-margin-bottom:.0001pt; \tmso-pagination:widow-orphan; \tfont-size:10.0pt; \tfont-family:\"Times New Roman\"; \tmso-ansi-language:#0400; \tmso-fareast-language:#0400; \tmso-bidi-language:#0400;} <\/style>\n\n <![endif]--><\/p>\n<p>.\/ldapbind -h innowave12.com -p 3060 -D &#8220;<span style=\"font-family: Tahoma\">cn=testuser, cn=users,dc=innowave12,dc=com<\/span>&#8221; -w &#8220;welcome1&#8221;<\/p>\n<p>User gets below output:-<\/p>\n<p><!--[if gte mso 9]><xml>  <w:WordDocument>   <w:View>Normal<\/w:View>   <w:Zoom>0<\/w:Zoom>   <w:PunctuationKerning\/>   <w:ValidateAgainstSchemas\/>   <w:SaveIfXMLInvalid>false<\/w:SaveIfXMLInvalid>   <w:IgnoreMixedContent>false<\/w:IgnoreMixedContent>   <w:AlwaysShowPlaceholderText>false<\/w:AlwaysShowPlaceholderText>   <w:Compatibility>    <w:BreakWrappedTables\/>    <w:SnapToGridInCell\/>    <w:WrapTextWithPunct\/>    <w:UseAsianBreakRules\/>    <w:DontGrowAutofit\/>   <\/w:Compatibility>   <w:BrowserLevel>MicrosoftInternetExplorer4<\/w:BrowserLevel>  <\/w:WordDocument> <\/xml><![endif]--><!--[if gte mso 9]><xml>  <w:LatentStyles DefLockedState=\"false\" LatentStyleCount=\"156\">  <\/w:LatentStyles> <\/xml><![endif]--><!--[if gte mso 10]>\n\n\n\n<style>  \/* Style Definitions *\/  table.MsoNormalTable \t{mso-style-name:\"Table Normal\"; \tmso-tstyle-rowband-size:0; \tmso-tstyle-colband-size:0; \tmso-style-noshow:yes; \tmso-style-parent:\"\"; \tmso-padding-alt:0cm 5.4pt 0cm 5.4pt; \tmso-para-margin:0cm; \tmso-para-margin-bottom:.0001pt; \tmso-pagination:widow-orphan; \tfont-size:10.0pt; \tfont-family:\"Times New Roman\"; \tmso-ansi-language:#0400; \tmso-fareast-language:#0400; \tmso-bidi-language:#0400;} <\/style>\n\n <![endif]--><\/p>\n<p><font color=\"#FF0000\">ldap_bind: DSA is unwilling to perform<\/font><\/p>\n<p><font color=\"#FF0000\"> <\/font><font color=\"#FF0000\"> ldap_bind: additional info: Password Policy Error :9001: GSL_ACCOUNTLOCKED_EXCP : Your account is locked. Contact your OID administrator.<\/font><\/p>\n<p><u><strong>User account can be unlocked either<\/strong><\/u><\/p>\n<p>1)From ODSM by searching the user in data browser and clicking &#8220;UnlockAccount&#8221;<\/p>\n<p>2) From command line-\u00a0 To unlock an account, set the <font color=\"#FF0000\"><strong>orclpwdaccountunlock<\/strong><\/font> attribute to 1<\/p>\n<p>2.1) Create an ldif file (like- unlock.ldif) with following entries:-<\/p>\n<p class=\"oac_no_warn\">dn: cn=&lt;username&gt;,cn=users,dc=my_company,dc=com<\/p>\n<p class=\"oac_no_warn\"> changetype: modify<\/p>\n<p class=\"oac_no_warn\">add: orclpwdaccountunlock<\/p>\n<p class=\"oac_no_warn\">orclpwdaccountunlock: 1<\/p>\n<p class=\"oac_no_warn\">2.2)\u00a0 Use ldapmodify command from $OID_ORACLE_HOME\/bin to load this ldif file:-<\/p>\n<p class=\"oac_no_warn\"><em>ldapmodify -p port -h host -D cn=orcladmin -q -v -f unlock.ldif<\/em><\/p>\n<p class=\"oac_no_warn\">You will be prompted for orcladmin user password.<\/p>\n<p class=\"oac_no_warn\"><u><strong>Things Good to know:-<\/strong><\/u><\/p>\n<p class=\"oac_no_warn\">1) User accounts get lock after exceeding failed passwords attempts limit set by OID password\u00a0 policy as applicable on the subtree of the user dn.<\/p>\n<p class=\"oac_no_warn\">\u00a0You can view the password policy applicable on user dn by selecting &#8220;pwdpolicysubentry&#8221; attribute in &lt;user dn subtree&gt; &#8211;&gt; Attributes Tab &#8211;&gt; Click optional attribute&#8211;&gt; add &#8220;pwdpolicysubentry&#8221; and click add attribute<\/p>\n<p class=\"oac_no_warn\">If the\u00a0 &#8220;pwdpolicysubentry&#8221; is blank , navigate to one higher subtree entry in user dn.<\/p>\n<p class=\"oac_no_warn\">For example, if your user dn= &#8220;<span style=\"font-family: Tahoma\">cn=testuser, cn=users,dc=innowave12,dc=com&#8221;, and you get blank value for &#8220;pwdpolicysubentry&#8221; attribute at user dn level, navigate to dn=<\/span><span style=\"font-family: Tahoma\">&#8220;cn=users,dc=innowave12,dc=com&#8221; and look for value of &#8220;pwdpolicysubentry&#8221; attribute at this level.<\/span><\/p>\n<p class=\"oac_no_warn\"><a href=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2012\/03\/policy_screen.bmp\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2012\/03\/policy_screen.bmp\" height=\"291\" width=\"468\" \/><\/a><\/p>\n<p class=\"oac_no_warn\">&nbsp;<\/p>\n<p class=\"oac_no_warn\">Default OID policy is enabled in standard OID installation if not explicitly disabled.<\/p>\n<p class=\"oac_no_warn\">2) Under OID\u00a0 policy you can select the &#8220;Account Lockout&#8221; tab to see that value &#8220;Password MaximumFailure&#8221; value which signifies the number of password login attempts user can make before the password gets locked.<\/p>\n<p><a href=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2012\/03\/oid3.bmp\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/onlineappsdba.com\/wp-content\/uploads\/2012\/03\/oid3.bmp\" height=\"194\" width=\"462\" \/><\/a><\/p>\n<p class=\"oac_no_warn\">&nbsp;<\/p>\n<p class=\"oac_no_warn\">3)\u00a0 The number of failed password attempts is seen in the &#8216;<strong>pwdfailuretime<\/strong>&#8216; OID attibute for user entries.<\/p>\n<p class=\"oac_no_warn\">You can see the failure attempts made by user by querying for &#8220;pwdfailuretime&#8221; and &#8220;pwdaccountlockedtime&#8221; for monitoring purpose:-<\/p>\n<p><font color=\"#FF0000\">ldapsearch -h &lt;OID host&gt; -p &lt;OID port&gt; -D cn=orcladmin -w &lt;orcladmin password&gt; -b &#8220;&lt;DN of the user&gt;&#8221; -s base &#8220;objectclass=*&#8221; pwdfailuretime pwdaccountlockedtime<\/font><\/p>\n<p class=\"oac_no_warn\">For example:-<\/p>\n<p class=\"oac_no_warn\"><!--[if gte mso 9]><xml>  <w:WordDocument>   <w:View>Normal<\/w:View>   <w:Zoom>0<\/w:Zoom>   <w:PunctuationKerning\/>   <w:ValidateAgainstSchemas\/>   <w:SaveIfXMLInvalid>false<\/w:SaveIfXMLInvalid>   <w:IgnoreMixedContent>false<\/w:IgnoreMixedContent>   <w:AlwaysShowPlaceholderText>false<\/w:AlwaysShowPlaceholderText>   <w:Compatibility>    <w:BreakWrappedTables\/>    <w:SnapToGridInCell\/>    <w:WrapTextWithPunct\/>    <w:UseAsianBreakRules\/>    <w:DontGrowAutofit\/>   <\/w:Compatibility>   <w:BrowserLevel>MicrosoftInternetExplorer4<\/w:BrowserLevel>  <\/w:WordDocument> <\/xml><![endif]--><!--[if gte mso 9]><xml>  <w:LatentStyles DefLockedState=\"false\" LatentStyleCount=\"156\">  <\/w:LatentStyles> <\/xml><![endif]--><!--[if gte mso 10]><\/p>\n\n\n\n\n\n<style>  \/* Style Definitions *\/  table.MsoNormalTable \t{mso-style-name:\"Table Normal\"; \tmso-tstyle-rowband-size:0; \tmso-tstyle-colband-size:0; \tmso-style-noshow:yes; \tmso-style-parent:\"\"; \tmso-padding-alt:0cm 5.4pt 0cm 5.4pt; \tmso-para-margin:0cm; \tmso-para-margin-bottom:.0001pt; \tmso-pagination:widow-orphan; \tfont-size:10.0pt; \tfont-family:\"Times New Roman\"; \tmso-ansi-language:#0400; \tmso-fareast-language:#0400; \tmso-bidi-language:#0400;} <\/style>\n\n <![endif]--><\/p>\n<p class=\"MsoNormal\">.\/ldapbind -h innowave12.com -p 3060 -D cn=orcladmin -w &lt;orcladmin password&gt; -b &#8220;cn=testuser, cn=users,dc=innowave12,dc=com<span style=\"font-family: Tahoma\"><\/span>&#8221; -s base &#8220;objectclass=*&#8221; pwdfailuretime pwdaccountlockedtime<\/p>\n<p class=\"MsoNormal\">Output returns as:-<\/p>\n<p class=\"MsoNormal\">cn=testuser, cn=users,dc=innowave12,dc=com<\/p>\n<p class=\"MsoNormal\">pwdfailuretime=<\/p>\n<p class=\"MsoNormal\">20120302112534z<\/p>\n<p class=\"MsoNormal\">20120302112547z<\/p>\n<p class=\"MsoNormal\">20120302115429z<\/p>\n<p class=\"MsoNormal\">20120302115433z<\/p>\n<p class=\"MsoNormal\">20120302130044z<\/p>\n<p class=\"MsoNormal\">20120302132212z<\/p>\n<p class=\"MsoNormal\">20120302132232z<\/p>\n<p class=\"MsoNormal\">20120302145618z<\/p>\n<p class=\"MsoNormal\">20120302145629z<\/p>\n<p class=\"MsoNormal\">20120302145702z<\/p>\n<p class=\"MsoNormal\">20120305092021z<\/p>\n<p class=\"MsoNormal\">pwdaccountlockedtime=20120305092021z<\/p>\n<p class=\"MsoNormal\">Which clearly show that after 10 failed attempts user account was locked on the 11th attempt.<\/p>\n<p class=\"MsoNormal\">The <strong>pwdfailure<\/strong> and <strong>pwdaccountlockedtime<\/strong> attributes will not be returned by subsequent ldapsearch.<\/p>\n<p class=\"MsoNormal\"><u><strong>\u00a0References:- <\/strong><\/u><\/p>\n<p class=\"MsoNormal\"><strong>Oracle\u00ae Fusion Middleware Administrator&#8217;s Guide for Oracle Internet Directory<br \/>\n<\/strong>Part Number E10029-03<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"oac_no_warn\">&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue&#8211; User gets below error when trying to access an SSO enabled application\u00a0 :- &#8220;Your Account have been disabled.Please contact [&hellip;]<\/p>\n","protected":false},"author":115,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[40,217],"tags":[],"class_list":["post-2944","post","type-post","status-publish","format-standard","hentry","category-sso","category-weblogic"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GSL_ACCOUNTLOCKED_EXCP : Your account is locked - User Unable to login to SSO enabled application -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onlineappsdba.com\/index.php\/2012\/03\/05\/gsl_accountlocked_excp-your-account-is-locked-user-unable-to-login-to-sso-enabled-application\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GSL_ACCOUNTLOCKED_EXCP : Your account is locked - User Unable to login to SSO enabled application -\" \/>\n<meta property=\"og:description\" content=\"Issue&#8211; 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