Before deploying an application in Oracle Cloud, a customer may want to know what services will be offered by the Oracle Cloud.
For this, an Agreement has been done between provider and customer called SLA.
To know more about this check our blog post at https://k21academy.com/1z0108514, which covers:
• Overview of SLA in Oracle Cloud
• Oracle SLA Key points
• Control Plane & Data Plane
• Oracle Support Service
• Severity Level in SR
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