Troubleshooting Oracle Access Manager

Error : Access Server you specified ins currently down. Pleas check your Access Server.

Solution: This might happens if there is time difference between machines installed with policy manager/webpass/identity server and AccessServer. Oracle docs say the difference must be less than 75 secs. So be cautious when you are installing OAM components, the machines should be time synchronized.

Error: System Configuration tab is not visible when logged in as Administrator user to the Access System and Identity System consoles.

Solution: Goto the LDAP Directory and check if the admin user you are logging in with is present in cn=Web Masters, o=oblix location. Also check if the user is there in other admin locations of LDAP. If the user is not present, then Add it and restart OAM servers.

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