Oracle Workflow Notification Mailer

On popular request from my readers, I need to take a break from Oracle Identity Management Updates and need to Update on Oracle Workflow Notification Mailer.

Oracle Workflow in itself is a Product which is tough to cover in this blog but I am going to cover few important & frequently used components from Oracle Apps DBA point of view which is Workflow Notification Mailer .

Currently with OWF.H (Oracle Work Flow Minipack H) or 11.5.10 Oracle Applications Uses Java Mailer & before that it used to be C Mailer. Some of you who are on 11.5.8 or lower version might still be using wfmail.cfg under FND_TOP . Configuration is quite simple via OAM (Oracle Application Manager) provided you or your unix team setup inbound & outbound mails set up correctly. Notification Mailer will inturn use Operating System command/mail for inbound(for receiving mail) & outbound(for sending mails). At end of this post you can find few metalink notes which cover all things you require to configure Workflow Notification Mailer.
In 11.5.10 Java Notification Mailer is available out of the box , you simply need to configure via Oracle Application Manager .
Below metalink Notes should be enough to configure Workflow Notification Mailer & troubleshooting Mailer ..

Related Links

Metalink Note #

268085.1 Configuring the Oracle Workflow 2.6/11i.OWF.H Java-based Notification Mailer with Oracle Applications 11i

164871.1 Configuring the Workflow Notification Mailer in Oracle Applications Manager 11i

172174.1 WF 2.6: Oracle Workflow Notification Mailer Architecture in Release 11i

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About the Author Atul Kumar

Oracle ACE, Author, Speaker and Founder of K21 Technologies & K21 Academy : Specialising in Design, Implement, and Trainings.

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Leave a Comment:

bhavesh says February 5, 2007

Do you have the screenshot of configuring workflow mailer from OAM.

bhavesh says February 5, 2007

Do you have screenshots of configruing workflow mailer from OAM

Atul Kumar says February 5, 2007

No I don’t have screen shots but let me find a test Instance from where I can pick screenshots of WF Mailer

Anonymous says April 16, 2007

Hi if you still require the screenshots for configuring workflow mailer from OAM then email me and I will send you the screenshots.I have just finished configuring workflow mailer to use for self service an forgot your password feature in 11i.


Anonymous says May 30, 2007

Hi Atul,

I am new in this field .I found your notes very helpful.Is it possible for you to send me the screen shots of configuring the workflow mailer.

Anonymous says May 30, 2007

hi Atul,

I would need the screenshots of the workflow configuration,if you could provide me one or guide me please, that would be great .


Atul Kumar says May 31, 2007

I don’t have screenshot at this minute but I’ll try to get hold of one and update it (This is going to take some time)

Anand says June 25, 2007

Hi Atul,

I come through your blog, finding very informative. Actually i am very new in this field of Oracle, basically i am system guy but now providing support for oracle.

I have an question, could you please let me how to check if workflow mailer is working on unix machine. using ps -ef command what to grep.

Anand Singh

Nitin says August 1, 2007

Hi Atul,

I m getting my session hang up while running csscan. can u guide
me on this issue.It may be due to running of some components on applsys & sys.

Atul Kumar says August 1, 2007

Kindly raise your issue in forum at with ccscan version and operating system

Hyder says December 21, 2007

Hi Atul

could you please send me the screen shot for workflow mailer in Release 12


foluso says January 13, 2008

I have changed my “test address” in apps environment, but is still sends notifications to the old address, am I missing something here?


Atul says January 14, 2008

Did you bounce WF Mailer after that ?

Foluso says January 14, 2008

Hi Atul,

Yes, I did bounce the notification mailer. Meanwhile Workflow was able to send the “verification code” to this email address, but yet all old notifications goes to the old test address.


NeoHyd says January 18, 2008

Reply to Anand:
To check the OS process:(must check on Admin/Conc. Node)
$ ps -fu applmgr|grep dbc
$ ps -fu applmgr|grep FNDCPGSC

Reply to foluso:
Change the email id in HR Person Define screen or Update the PER_ALL_PEOPLE_F table.

Shwetha says January 23, 2008

we have workflow configuration only for sending out notifications and alerts ( Just the SMTP ). The alerts are being sent to my official id, my requirement is the alerts need to be sent to a mail id with a different domain name as well? Any help on this would be great.

Mehdi says February 28, 2008

First of all I want to thank all of you to this useful site.
My question is about the host name and workflow email notification. I am using E-Business suite and my problem is that the application did not use the exact hostname but an alias and this result to a problem in the email notification setup which I tried to resolve without success.
My question is can I can the setup to reuse the exact hostname that exist in the /etc/nodename?
I checked the question about how to change the host name using cloning or autoconfig but it does not match with my problem.
Thanks for all your efforts.


Nagesh says February 11, 2009

Hi Atul,

I tried to execute an oracle periodic alert which sends an email to the users in TO and CC field. The issue is workflow mailer is able to send emails to the users in TO field but it is not able to send an email for the users in CC and BCC field.

Instance is
Appreciate your response!!

Reply says February 18, 2009

please unsubscribe

rajeshpsv says November 25, 2009


I have the issue with workflow,i have added few mail address to my workflow group. but the notifications are not sent to this group, and is there any limitation on the lenght of name of workflow role

rajeshpsv says November 25, 2009


I have the issue with workflow,i have added few mail address to my workflow group. but the notifications are not sent to this group, and is there any limitation on the lenght of name of workflow role…please let me know

Avu says September 28, 2010


I just want to know the effect on performance of deleting Concurrent logs from the Production server, Secondly I tried the “Purge Concurrent Requests/Manager Data” on a Test server but it took a very long time to finish, why this and what is the effect on performance? Lastly how often should this be done?

Sanjeev Nanda says November 8, 2010

Hi Atual,

How to check IMAP server connection.


khaja says January 20, 2011

hi atul im khaja

please tell me how to configure workflow in 11i,
and i would like to send mail to my own how can i do it?

thank you very much,

khaja says January 22, 2011

i dont get any reply please tell me
how to configure workflow in 11i please send me screen shots to configure.

Vivek_Goelin1 says November 30, 2011


I have created one customized workflow, the notifications it is sending are having ‘FYI:’
prefixed at the subject line and a header kind of text:
Sent 30-NOV-11 07:26:38
ID 120811
the above para it is having before the main test starts in the body of notification.

I want to remove these texts, please help me.


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