Troubleshooting: GCC issues in webgate

Hi, I would like to share my experience with issue in webgate which I faced during SSO integration in one of the target system.

After install the webgate in Linux machine I try to restart the target machine HTTP webserver but it failed to restart.

I have tried the following workarounds for this:

1. Open the console~OHS~1.log file.

Error Console screen shot as below:

After investigation I found the error reason.

Cause: The incorrect GCC library file version was used when the WebGate was installed.

solution:

1.    Copy the files libgcc_s.so.1, libstdc++.so.5 from /usr/lib64 directories into the oblix lib location. If this fails to restart, then re-install is suggested.

2.    Reinstall the OHS WebGate and specify the correct version of GCC during the installation of the WebGate.

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