Webgate Installation Fails With “invalid user ‘null’ or invalid group ‘null'” on 64bit Platform

Environment Details

OAM server details: Osinfra application server version is 10.1.4.3 and OAM components version is 10.1.4.3. OID is used for data store.  One of the target application, we tried to installed webgate(10.1.4.3) in AIX 64 platform for SSO. During the installation we have seen an error and unable to proceed further.  The Error is

Sorry, invalid user ‘null’ or invalid group ‘null’Please check and enter again.Sorry, invalid user ‘null’ or invalid group ‘null’.Please check and enter again.

I have tried to confirm the configuration of the logged user by using command ‘id <username>’.  Output shows configurations are OK. Later came to know that issue occurs because operating system packages upon which the OAM installer packages depend are not available / installed.

SolutionThe issue was resolved by installing the following O/S packages:xorg-x11-deprecated-libs -> – libXau-1.0.1-3.1.i386.rpm– libXdmcp-1.0.1-2.1.i386.rpm– libXp-1.0.0-8.1.el5.i386.rpm– libXp-1.0.0-8.1.el5.x86_64.rpm– libXext-1.0.1-2.1.i386.rpm– libX11-1.0.3-11.el5.i386.rpmlibXi.so.6 -> libXi.i386 0:1.0.1-3.1

libXtst.so.6 -> libXtst.i386 0:1.0.1-3.1

About the Author sarath

An Oracle Identity and Access Management professional, having working on Oracle Access Manager Single Sign-On implementations, Installation/Configuration of Identity Server, Web Pass, Web Gate, Access Gate, Policy Manager, Access Server, Policy Domains, Authentication /Authorization schemes, Single Sign-On (single and multi-domain), OIM, OVD, OID, OAAM, OIF, High Availability/Failover/ SSL deployment.

Leave a Comment:

2 comments
Aakash Wasnik says October 17, 2013

Excellent post. Thanks !

Reply
Alaa says January 4, 2014

Hi all,

How could you installed 32bit package on 64bit platform??

When I tried to install one the packages listed above, I got an error: Package already installed, but for 64bit platform??

Many thanks in advance.

Reply
Add Your Reply

Not found