Troubleshooting: GCC issues in webgate

Hi, I would like to share my experience with issue in webgate which I faced during SSO integration in one of the target system.

After install the webgate in Linux machine I try to restart the target machine HTTP webserver but it failed to restart.

I have tried the following workarounds for this:

1. Open the console~OHS~1.log file.

Error Console screen shot as below:

After investigation I found the error reason.

Cause: The incorrect GCC library file version was used when the WebGate was installed.

solution:

1.    Copy the files libgcc_s.so.1, libstdc++.so.5 from /usr/lib64 directories into the oblix lib location. If this fails to restart, then re-install is suggested.

2.    Reinstall the OHS WebGate and specify the correct version of GCC during the installation of the WebGate.

About the Author sarath

An Oracle Identity and Access Management professional, having working on Oracle Access Manager Single Sign-On implementations, Installation/Configuration of Identity Server, Web Pass, Web Gate, Access Gate, Policy Manager, Access Server, Policy Domains, Authentication /Authorization schemes, Single Sign-On (single and multi-domain), OIM, OVD, OID, OAAM, OIF, High Availability/Failover/ SSL deployment.

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