“Failure to connect to Access Server” while installing a WebGate.

Mahendra,
Good one, I faced similar issue 🙁

Access Server clocks can be ahead of WebGates by no more than 60 seconds.

Webgate clocks should never be ahead of Access Server clocks.

More on time synchronization in OAM here http://download.oracle.com/docs/cd/E15217_01/doc.1014/e12493/prepare.htm#BABHEDBA

I had a situation when web get was previously working with access server, then i started getting message that “WebGate plug-in is unable to contact any Access Server”
i reconfigured webgate, then it started working; nothing in logs….

@ Kuram,
Few things to check

1. Network time out from WebGate to Access Server . Run “telnet [acces_server_name] [access_server_port]”

2. As mentioned in above post, check time synch.

Access server was up as other webgates were able to connect to this server ( I also checked URL) and status of access gate, only on server failed, and was able to connect after running ..\oblix\tools\configureAccessGate

Hello,
I am also facing the same problem
The access gate is installed at my machine and Access server is at another machine
And the configuration of web gate was successful.. still I am getting Internal Server Error (500) when accessing the following:
http://localhost:3128
I am using Apache as a web server
Can anybody help me?

@purva

What is erroe message in error_log (Apache) and oblog.log (WebGate on WebServer)

Could please help me to know the status of 5 components of OAM 10g?

In which way we can know the status of 5 components of OAM 10g?

1 & 2 – For Access Server and Identity Server – check ports are listening or not

netstat -an (Checl Listen with port number of Identity and Access Server 6021 and 6022 by default)

3, 4 & 5 – WebGate, WebPass and Policy Manager are all web components so check if Web Server is up they are simply plug-ins (in webserver)

Hi,

I’m setting up the WebGate in Webtier 11g, linux platform, I created a WebGate instance, configured and registered in OAM 11g 11.1.1.5.0
But the following error occurs in OHS

wlroam15 Oblix: 2012/02/25@17:38:33.18287 7085 7102 ACCESS_GATE FATAL 0x0000182C /ade/aime_h0025/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:592 “The AccessGate is unable to contact any Access Servers.” raw_code^301
Message from syslogd@ at Sat Feb 25 15:38:53 2012 …

Could you please help me

thank

@ Tariks,
Did you copy generated ObClientxxxx.xml from OAM server to webgate lib folder ?

Check

4.5 Copy files generated in step 2.5 from $ORACLE_HOME/oam/server/rreg/output/[Agent_Name] to $WEBGATE_INSTANCE_DIR/webgate/config (For OHS 11g location is $MW_HOME/Oracle_WT1/instances/instance1/config/OHS/ohs1/webgate/config)

at

http://onlineappsdba.com/index.php/2011/01/10/part-ix-install-oam-agent-11g-webgate-with-oam-11g/

If you did then check OAM managed server is up and running and there are no error message in OAM managed server logs at

$DOMAIN_HOME/servers/oam_server1/logs

Hi all,
I have configured 11g webgate on the same host as access server but still getting the same error:
The AccessGate is unable to contact any Access Servers.” raw_code^301
2010/07/12@17:01:38.000695 471274 0 ACCESS_GATE ERROR 0x0000151A /export/home2/abuild/Oblix/10142ce/palantir/webgate2/src/isprotected.cpp:219 ”Failure to connect to Access Server”
i have checked all configurations but still unable to identify the problem. please suggest me any recovery.
(i have tried reconfiguration also)

Hi All,

I have seen this thread and thought of sharing the issue we have currently with our old oblix. Issue is happening intermittently when the user tries to login to a application. That time it throws a “Oracle Access Manager operation Error, The authentication scheme used for login is unknown to the webgate plugin. The scheme mask is 0.”

Also we found from the webgate log that we are getting UNKNOWN_CLIENT_ID – raw code 331. Can you please tell me what does it mean? Any help would be greatly appreciated.

WebGate logs:
==============
2013/10/08@07:57:14.854412 21303 4066 SSOTOKEN ERROR 0x00001875 /export/t3array/build6/Oblix/coreidport/palantir/access_api/src/obuser_session.cpp:1615 “O
bAccessException_UNKNOWN_CLIENT_ID” raw_code^331
2013/10/08@07:57:19.552686 21303 4066 SSOTOKEN ERROR 0x00001875 /export/t3array/build6/Oblix/coreidport/palantir/access_api/src/obuser_session.cpp:1615 “O
bAccessException_UNKNOWN_CLIENT_ID” raw_code^331

Thanks,
Sabari

HEllo Everyone,
I have configured webgate on a distinct machine,
i have registered webgate to my OAM server. And now while accessing to my url i am getting the following error.
Message from syslogd@dgacprototype at Nov 4 17:49:38 …
Oblix: 2013/11/04@16:49:38.56688#01110556#01110590#011ACCESS_GATE#011FATAL#0110x0000182C#011/ade/aime_ngamac_497961/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:590#011″The AccessGate is unable to contact any Access Servers.”#011raw_code^301#011

Can you help me?

Thank you for the reply.
My application was checkin the OAM on the default host:14100/oamconsole, what actually was under OHS host:7777/oamconsole.

Thanks Atul for giving mentioning the copy point
(For OHS 11g location is $MW_HOME/Oracle_WT1/instances/instance1/config/OHS/ohs1/webgate/config)
Was searching for error since last few days

Hi Team,
We are getting an error message “WebGate plug-in is unable to contact any Access Server” continuously while we are doing the performance load testing with 150 users for fusion applications. Kindly advice on this issue to fix it.