“Failure to connect to Access Server” while installing a WebGate.
Hi all,
We were installing the OHS WebGate and it failed at step while configuring the WebGate connecting to Access Server. We are able to telnet the access server port from webgate machine and it works fine. The oblog.log of WebGate shows the below error.
The AccessGate is unable to contact any Access Servers.” raw_code^301
2010/07/12@17:01:38.000695 471274 0 ACCESS_GATE ERROR 0x0000151A /export/home2/abuild/Oblix/10142ce/palantir/webgate2/src/isprotected.cpp:219 “Failure to connect to Access Server”
Now, I have checked the status of Access Server and found its up and running. Even the restart of Access Server could not help. I have then checked the time of both OAM Access Server and WebGate machines and I found that they are in different timezones and thus resulting in Access Server connection failure. Upon making both servers in sync with time, the webgate installation went smoothly.
Hence it is always a pre-requisite step to ensure both the machines of WebGate and Access Server to have time synchronization.
About the Author Mahendra
I am engulfed in Oracle Identity & Access Management domain. I have expertise on providing the optimized solutions for user provisioning, web access management, Single Sign-On and federation capabilities etc., I am also well versed with complex integrations within Identity Management and other product domains. I have expertise on building demos and implementation experience on products Oracle Access Manager, Oracle Adaptive Access Manager, Oracle Entitlement Server, Oracle Virtual Directory, Oracle Internet Directory etc., Look @ my blog: http://talkidentity.blogspot.com