Exception thrown in UserDB::ReadConfigUIList. Please verify that the Directory Server is running.
I have come across this issue while accessing the Policy Manager/ Access System Consoles. The screen shot is given below.
I have tried the following workarounds for this:
1. Restarting the Identity Server and WebServer will get rid of this issue, but this is not a recommended solution.
2. Here comes the nice solution. Goto the policy manager installation directory and edit the file globalparams.xml (present in PolicyManager_install/oblix/apps/common/bin).
- Search for the entry LDAPMaxNoOfRetries and modify the value as 2 (default is 0).
- Add the below block at the end of the file globalparams.xml
<SimpleList>
<NameValPair
ParamName=”ldapFilterSizeLimitInBytes”
Value=”1600″>
</NameValPair>
</SimpleList>
The same process has to be repeated for components Identity Server and Access Server. Restart the OAM components and WebServer.
Happy troubleshooting!!!!
References:
Metalink Article: 781924.1
About the Author Mahendra
I am engulfed in Oracle Identity & Access Management domain. I have expertise on providing the optimized solutions for user provisioning, web access management, Single Sign-On and federation capabilities etc., I am also well versed with complex integrations within Identity Management and other product domains. I have expertise on building demos and implementation experience on products Oracle Access Manager, Oracle Adaptive Access Manager, Oracle Entitlement Server, Oracle Virtual Directory, Oracle Internet Directory etc., Look @ my blog: http://talkidentity.blogspot.com