Webgate Installation Fails With “invalid user ‘null’ or invalid group ‘null'” on 64bit Platform

Environment Details

OAM server details: Osinfra application server version is 10.1.4.3 and OAM components version is 10.1.4.3. OID is used for data store.  One of the target application, we tried to installed webgate(10.1.4.3) in AIX 64 platform for SSO. During the installation we have seen an error and unable to proceed further.  The Error is

Sorry, invalid user ‘null’ or invalid group ‘null’Please check and enter again.Sorry, invalid user ‘null’ or invalid group ‘null’.Please check and enter again.

I have tried to confirm the configuration of the logged user by using command ‘id <username>’.  Output shows configurations are OK. Later came to know that issue occurs because operating system packages upon which the OAM installer packages depend are not available / installed.

SolutionThe issue was resolved by installing the following O/S packages:xorg-x11-deprecated-libs -> – libXau-1.0.1-3.1.i386.rpm– libXdmcp-1.0.1-2.1.i386.rpm– libXp-1.0.0-8.1.el5.i386.rpm– libXp-1.0.0-8.1.el5.x86_64.rpm– libXext-1.0.1-2.1.i386.rpm– libX11-1.0.3-11.el5.i386.rpmlibXi.so.6 -> libXi.i386 0:1.0.1-3.1

libXtst.so.6 -> libXtst.i386 0:1.0.1-3.1

Comments are closed.

Scroll to Top