Troubleshooting tips on Oracle IDM 11g installations

1. Error:

Message from syslogd@itechdemo at Tue Aug 4 21:18:34 2009 …

itechdemo Oblix: 2009/08/04@15:48:34.019699 17769 17783 ACCESS_GATE FATAL 0x0000182C /usr/abuild/Oblix/coreid1014/palantir/webgate2/src/apache2entry_web_gate.cpp:434 “The AccessGate is unable to contact any Access Servers.” raw_code^301

Solution: 1. Check the preferred hostname given in webgate (in Access console) in the Host Identifiers section.
2. Rearrange the modules in httpd.conf by moving load modules to the end of file.

2. Error:

[oracle@atl2-lnx01 bin]$ ./start_ois_server

Using Linux Threading Library.

/disk1/identity_mgmt/Oracle/Middleware/OAM/identitySvr/identity/oblix/apps/common/bin/ois_server: error while loading shared libraries: libdl.so.2: cannot open shared object file: No such file or directory

rm: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory

OIS Server started with pid: 23568

[oracle@atl2-lnx01 bin]$ /bin/sh: error while loading shared libraries: libdl.so.2: cannot open shared object file: No such file or directory.

Solution: Comment out all the lines where it is setting LD_ASSUME_KERNEL to 2.4.19 in start_ois_server and start identity server.

Note: Follow the same solution for starting access server too.

Create new instance of OHS 11g:

In order to create a new instance of OHS 11g, execute the command as shown below.

./opmnctl createcomponent -componentType OHS -componentName ohs3 -listenPort 7014

This will prompt for user to enter weblogic user password which is to associate the EM console for monitoring(You can also specify the OHS port and OHS name) . You can goto the em console and see the new OHS instance is listed. Also the ohs has to be started using opmnctl command.

About the Author Mahendra

I am engulfed in Oracle Identity & Access Management domain. I have expertise on providing the optimized solutions for user provisioning, web access management, Single Sign-On and federation capabilities etc., I am also well versed with complex integrations within Identity Management and other product domains. I have expertise on building demos and implementation experience on products Oracle Access Manager, Oracle Adaptive Access Manager, Oracle Entitlement Server, Oracle Virtual Directory, Oracle Internet Directory etc., Look @ my blog: http://talkidentity.blogspot.com

Leave a Comment:

1 comments

Akhil says January 29, 2015

Hi Mahendra,

While trying to access a protected URL,am getting the following error : –
Message from syslogd@ at Thu Jan 29 21:56:59 2015 …
dvfwsohp001 Oblix: 2015/01/29@10:56:59.26437 19978 19993 ACCESS_SDK FATAL 0x0000187B /ade/aime_ngamac_809130/ngamac/src/palantir/access_api/src/obconfig.cpp:703 “The agent does not have secret key configured.” raw_code^220

Message from syslogd@ at Thu Jan 29 21:56:59 2015 …
dvfwsohp001 Oblix: 2015/01/29@10:56:59.26476 19978 19993 ACCESS_GATE FATAL 0x00001520 /ade/aime_ngamac_809130/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:589 “Exception thrown during WebGate initialization”

Message from syslogd@ at Thu Jan 29 21:56:59 2015 …
dvfwsohp001 Oblix: 2015/01/29@10:56:59.26484 19978 19993 ACCESS_GATE FATAL 0x0000187B /ade/aime_ngamac_809130/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:590 “The agent does not have secret key configured.” raw_code^220

Message from syslogd@ at Thu Jan 29 21:57:00 2015 …
dvfwsohp001 Oblix: 2015/01/29@10:57:00.25670 19978 19995 ACCESS_SDK FATAL 0x0000187B /ade/aime_ngamac_809130/ngamac/src/palantir/access_api/src/obconfig.cpp:703 “The agent does not have secret key configured.” raw_code^220

Message from syslogd@ at Thu Jan 29 21:57:00 2015 …
dvfwsohp001 Oblix: 2015/01/29@10:57:00.25705 19978 19995 ACCESS_GATE FATAL 0x00001520 /ade/aime_ngamac_809130/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:589 “Exception thrown during WebGate initialization”

Message from syslogd@ at Thu Jan 29 21:57:00 2015 …
dvfwsohp001 Oblix: 2015/01/29@10:57:00.25713 19978 19995 ACCESS_GATE FATAL 0x0000187B /ade/aime_ngamac_809130/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:590 “The agent does not have secret key configured.” raw_code^220

We are using the webgates that comes with OHS 12c , and trying to hit the OAM 11gR2 SSO page.
Is this issue related to certificates ?

Thanks,
Akhil

Add Your Reply